Refund policy

Return & Refund Policy

Last updated: [Date]

At EverRoom, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions.

Returns

You may return eligible items within 30 days of receiving your order.

To be eligible for a return, items must:

  • Be unused and in their original condition.
  • Be in the original packaging.
  • Include proof of purchase.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized or customized products
  • Clearance or final sale items
  • Products damaged through misuse

Return Process

To initiate a return, please contact us at:

Email: helingyorgey4990@hotmail.com

Please include:

  • Order number
  • Product name
  • Reason for return
  • Photos (if applicable)

Once approved, return instructions will be provided.

Refunds

After we receive and inspect the returned item, we will notify you of the approval status.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the item was defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.